Product delivery

We issue final rendered works/product only (audio, video, desgin, phtos and so on). All raw materials of any projects are our property and are the subject of trade secrets and we do not release any raw materials (such as original recordings, production aids, non-rendereded animations, project files, etc).

Files up to 4GB in size will be transmitted through WeTransfer.com. Larger files will be issued to the SD Card (for an additional fee). If you wish, we may immediately upload the video to YouTube or another service provider, if you grant us appropriate access. We do not archive works in any circumstances! We reserve the right to leave a copy of the work for our portfolio.

Usage rights

You will receive the final product only, which you may use only as is. The work or parts of it may not be used to create new works.

Music

The music used in the work may not be separated from the work and used independently. We may not use every piece of music you want in the work because the copyright holder of the piece of music may have prohibited such use. We strive to use music that gives you the right to distribute the work freely. Videos are automatically scanned by YouTube or similar service providers for copyrighted music.

Digital files

All digital files of production process generally belong to us, not to the client. All preliminary documents, files, sketches, previews, etc made by us are our intellectual property and client does not have any right to use them except for consulting purposes only and only for consulting with us (about final outcome). Publishing such documents is prohibited.

Client owns only the file of the final rendered outcome. Ownership of such file does not change any way copyrights of artwork itself.

We recieve media files (video, pictures, computer graphics, etc) or any other large files (over 1.5MB) only via backpackstudio.wetransfer.com. Files sent by any other ways are ignored.

Other documents and materials

We do not have an obligation to return documents or other materials that the client handovers to us. All documents or other materials that the client wants to be returned later, shall be documented in the act of acceptance of the written transfer and signed by both sides.

Video formats

Common filename extensions for video files are MOV, AVI, MP4 etc, which denote a container formats rather than specific video formats. File extension tells to an operating system that given file is a container of digital film, but doesn’t reveal actual codec used to encode video stream. As professionals, we always refer to specific video formats instead of confusing and almost meaningless file extensions.

We use various video formats in our production and post-production, but you don’t have to worry about that as for outcome we use only 3 common standards: ProRes, H.264 & HEVC. If we haven’t agreed with you otherwise, outcome is in H.264 or HEVC video format.

ProRes

ProRes is a high-quality codec and is widely used as an acquisition, production and delivery format. This format is meant for post-production professionals. ProRes supports transparency.

H.264

H.264 also known as MP4 is perhaps best known as being the most commonly used video encoding format H.264 is widely used for video distribution on Internet. All common web browsers and video players support it. H.264 doesn’t support transparency. This format isn’t suitable for post-production.

HEVC

HEVC is a successor to the widely used H.264. Compared to H.264, HEVC offers from 25% to 50% better data compression at the same level of video quality, or substantially improved video quality at the same bit rate. HEVC supports transparency with some limitations. This format isn’t suitable for post-production.

All common web browsers and video players doesn’t support it yet.

HEVC is a recommended format if you plan to distribute your video on some social media platform, for example YouTube, Vimeo, Facebook , etc. It helps to reduce video upload time and increase the quality compared to H.264 uploads.